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TERMS AND CONDITIONS

Legal Agreement

Welcome to The Barakeh Travel website, a website specially designed to provide customers with flight-booking services and other relevant travel related information. Barakeh Travel also assists clients to shop around for the best flights, book such flight tickets, and make secure payments for such flights online. This website is operated for this purpose and no other, and you must not use it for any other.

Your use of the Barakeh Travel is subject to the following terms and conditions as amended from time to time. These terms, conditions or disclaimers provided in the pages of our website apply to all users of our website and we advise that you read them carefully as they are very important instructions and information.

Your use of our website in any way, whether to access our travel product information, use our customer-centric service content, use our flight booking services, or contact our travel specialists confirms that you are in full acceptance and agreement to be bound by and comply with these terms. If you do not completely agree to the terms, you may not use or access our website in any way because a condition of the use of our website is customer’s agreement to the terms and conditions.

Basic definitions

For these terms and conditions, the following phrases and words shall be construed to mean:

You/Your/Customer(s)/They/User(s): Used interchangeably, this shall mean the user of the website and Barakeh Travel’s services.

Barakeh Travel/We/Us/Our: This shall refer to Barakeh Travel, its partners, affiliates, stakeholders and employees.

Third party company/vendor/supplier(s): This shall refer to airlines, consolidators, Global Distribution Systems, insurance companies, and other companies that Barakeh Travel works with to provide the travel related products and services.

Medium: This Website as well as all information provided via SMS, Facebook Messenger, WhatsApp, other text based communications services

Terms/Agreement: Shall refer to this terms and conditions.

Acceptable Use of the Medium/Eligibility

Barakeh Travel offers this Medium for your use under the following conditions:

  1. You attest that you are of a legal age (18 or above), and have the ability to form legally binding contracts. In the case that you make a booking on someone else’s behalf, you warrant that you have the legal authority to do so;
  2. If you make bookings on anyone’s behalf, such a person is aware of the Terms applicable to the bookings;
  3. You accept to comply and be bound by our terms of service;
  4. You will not use our website for any illegitimate purpose and will make only legitimate bookings
  5. You are only to provide truthful and accurate information;
  6. If you have a user account on any of the booking Medium, the safeguarding of account names and passwords is your responsibility. You should under no circumstances allow a third party other than yourself to use your account.

Under no circumstances may you:

  • Download, display or copy any part of the content on the Website
  • Republish, transmit, sell, translate the content into any language, or make derivative works of the website’s content and services
  • Replicate, reframe, mirror or link any portion or page of the website.
  • Make fake reservations or fraudulent bookings on the website
  • Use any device, be it manual or automatic to monitor our website’s content
  • Abuse the service or any information posted on the website in any way or disseminate fake or misleading information about our services
  • post or replicate in any way any information in which the Intellectual Property Rights belong to a third party without the prior approval of the owner of such rights
  • Post any illegal, defamatory, offensive, inflammatory or disrespectful material on our website
  • Use or try to use any software, device, or procedure to obstruct with the proper working of the website
  • Use any software or computer programming to damage the website by transmitting viruses or worms

User registration

While visitors may browse our website, you will have to register on our website as a user to be able to access and use most parts of our website. You will be required to provide your email address and a password to complete the registration process. These will be used to create an individual user account for you.

Advantages of registering as a Barakeh Travel user includes access to redeemable, itinerary status checking, booking confirmation checking, and eligibility for coupons and discounts.

Using Facebook Messenger to book travel

While you may use Facebook Messenger to book travel with Barakeh Travel, you are bonded by Facebook messenger terms and condition. It's your responsibility to check the terms and condition for Facebook messenger.

Our processes

To make use of our services, we will require clients to first book their own airline reservation option, and thereafter send an email with required details to our ticketing team. You hereby agree that the completion of the purchase and ticketing process shall be taken to mean your agreement with the reservation and shall guarantee the airfare you have chosen. You also agree that airlines or other third-party travel suppliers may revise ticket prices without notice. Barakeh Travel, in its sole discretion, reserves the right to cancel reservation if purchase is not completed in or on time.

You are permitted to make a reservation for two one-way itineraries rather than a round-trip reservation. You agree that the combination of two one-way itineraries may be cheaper or more expensive than a round-trip itinerary. It may offer a larger and better choice of flights.

You agree that the ticket for each one-way trip has its own fee structure and rules. You also agree that if either of the flights in this case is rescheduled or cancelled, the itinerary for the second flight may require changes at a cost. You may not hold us, our partners, affiliates, suppliers or employees responsible for any additional costs that you may bear as a result of the changes to the other flight.

You also agree that the same airline or two different airlines may conduct the itineraries.

Reconfirmation, Check-in and Boarding

You are advised to reconfirm the schedule of your flights directly with the operating airlines at least 72 hours before departure. Make sure to check in at the origin airport at least 3 hours before scheduled departure and report at the boarding gate at least 30 minutes before departure. You are responsible for all the above mentioned rules, failure to do so, may result in missing your flight, and the airline has the right to deny your boarding. In such cases you may lose the validity of your airline ticket. Barakeh Travel is not responsible for any loss or damage that may occur.

Itinerary Reconfirmation

You are responsible to review and reconfirm the itinerary details (including passenger name, travel dates, departure point, arrival destination, travel class, flight number, airline number, scheduled departure time, meal type, etc.) for the itinerary that you have booked on our website Barakeh Travel or through our customer service. If you find any difference in the details which you have provided during the booking, do contact us within 4 hours of the booking. If case of your failure to review and reconfirm the details within the stipulated time, the booking will be considered acceptable to you, without any liability on our part.

Flight Schedule Change / Flight Cancellation by Airlines

Barakeh Travel has no role in airlines' decision regarding flight cancellation and flight departure schedule change. Their decision is in line with their policies. Airlines, at times, change the flight departure schedule (time or date or both) following a change in their operations or operating hours. Scheduled flights are often cancelled under such circumstances as bad weather, natural disaster, bankruptcy, etc.

Our Policy on Flight Schedule Change and Cancellation

Barakeh Travel is not liable for flight schedule change and flight cancellation. You are required to check and follow the relevant airline's terms of service. However, we may notify you of flight cancellation and flight schedule change at the earliest. At the same time, you are required to reconfirm the flight schedule and check updates with the relevant airline prior to the scheduled departure.

Flight Schedule Change on the Day of Departure

If the airline changes the scheduled flight time on the departure day or cancels the flight 4 hours before the departure, we may update you by sending a notification alert to your email ID. You may be notified in some other way. However, the email is considered as the final alert in the event of failure of other mediums to reach you.

Some flight types and itinerary types are not refundable against flight cancellation within 4 hours prior to the scheduled departure. We are not liable to accept your request for refund. It is recommended that you check the relevant airline's refund policy or contact the airline directly.

There may be a change in the flight schedule due to extreme weather on the day of departure. Flights are often delayed or cancelled due to extreme weather at the connection point or at the destination city airport. Airlines have the sole authority to decide on refund against cancellation in this case.

Airlines may change flight schedules anytime. If the schedule of your confirmed flight is changed within 90 minutes before the departure, be advised to contact the airline for cancellation and refund. Barakeh Travel bears no responsibility for refund in this case.

If a connecting flight at the layover airport is delayed or cancelled due to any operational issue with the airline, Barakeh Travel is not responsible for refund. Be advised to contact the airline directly. Make sure to contact the airline for updates on the flight service status.

Airfare Changes

A booked itinerary is not confirmed until it is ticketed. Sometimes, airlines revise the fare of ticketed itineraries. Barakeh Travel is not liable for the fare revision. We make sure to notify customers about the revised fare of their confirmed itineraries. If the fare is increased after revision, you have the right to cancel the confirmed booking or you can agree to pay the additional amount. The relevant airline may accept your refund request in the event of cancellation, depending on its policy.

Our 'Refund against Cancellation' Policy

If you cancel the reservation by calling our customer service team within 24 hours prior to the scheduled flight departure, we consider your refund request and process it with the relevant airline. The airline's 'refund against cancellation' policy is taken into account.

We strive to provide accurate display of the itinerary details of every trip on the booking page of our website Barakeh Travel. Unfortunately, it may happen that there is some issue with the display of details and airfare when you book a trip. Your booking has been confirmed by the time we notice the error and fix it. If the fare increases in the meantime, you can either agree to pay the additional amount or choose to cancel the booking.

If the airline accepts your 'cancellation' application and 'refund' request, we will credit the refund to the account that you had used while making the purchase. Usually the refund is credited in 180 days. It may take longer depending on the transaction system of your financial institution. Make sure to check the 'transaction' policy of the financial institution.

If a refund is made to you twice, you are liable to return Barakeh Travel the excess amount credited to your account.

Exchange and Cancellation Policies & Fees

Many of the tickets booked with Barakeh Travel are non-refundable. In certain cases, your request for cancellation and refund may be granted by the airline if you cancel the trip by calling our customer service department before 24 hours of the scheduled departure. The cancelled trip may not be refunded in cash, but it can be exchanged for another trip with the same airline and for the same traveler, in future. Airlines levy a penalty, and a fare difference may arise in these cases. Usually, the credit for the cancelled trip is valid for a limited period of time. You are required to check and confirm the specific expiry date with the airline directly. You must book another trip with the same airline by paying an additional amount (in case of fare increase) within the expiry date, to avoid the loss of the credit.

We cancel a confirmed trip only if it is permitted by the relevant airline. We reserve the right to levy a cancellation fee of up to $350 per ticket at the time of cancelling a confirmed trip. The penalty by airlines, airlines' 'cancellation / exchange policy and fare difference are out of our control.

Usually, confirmed itineraries are not changeable. We can process your request for a change in the details of a confirmed trip (for example, change of travel dates or departure point or arrival point or entire route) with the airline, but it is subject to the airline's policy. If the requested change in your itinerary is permitted, then airline penalty, fare difference, and a change / exchange fee plus up to $350 agency fee charged are applicable. Please contact our travel specialists to know the total cost of exchanging your trip for a new trip with the requested change in the itinerary details.

Modification of reservation, for instance change of travel date (s), is a time-consuming process. It may take up to 72 hours for a modification request. You agree to waive any damage or loss that may occur to you due to the delay in modification.

Confirmation of your requested change in the itinerary details of your confirmed trip by the airline is out of our control. Our cancellation / exchange fee (which does not include airline penalty and fare difference) is subject to change at any time and without notice. Our travel specialist will provide you the latest cancellation / exchange fee on the call. Airline penalty, fare difference, and our cancellation / exchange fee vary depending on ticket types, travel classes and routes.

Be advised to contact us rather than calling the operating airline for modification or cancellation. If you get your reservation cancelled by the airline directly, we are not liable for any refund. If you contact the airline for modification, for instance, change of date, you may receive an additional invoice from Barakeh Travel stating the modification fee and the penalty that you are responsible to pay in accordance with our Terms of Service.

If you are unable to travel due to some medical condition after your reservation is confirmed, you can cancel the ticket by paying the airline penalty and our service fee of $350 if the ticket is refundable, or change the travel date (s) by paying the airline penalty, our service fee and fare difference if the ticket is changeable, or you can keep the ticket in the open status for traveling within a specific period of time if the airline allows, or the entire value of the ticket will be forfeited.

Barakeh's top pick

Barakeh's top pick section will help customer to gain insight on certain deals and how to get this deals. The prices listed under this section, is a result from different combination of fare rules include; departure city, arrival city, travel date, departure/return dates, ticketing date, blackout dates, advance purchase, airline, and minimum stay. Barakeh Travel.com is not liable if any information provided under Barakeh's top pick is not correct. The actual prices are still not guarantee to show the same on the booking engine search page. This service is only provided from Barakeh Travel.com only, and not from any airline nor third party supplier. Barakeh Travel.com has the right to discontinue this service at any given time without any further notice.

Hotels

Barakeh Travel.com's hotel section is arranged in cooperation with rezserver.com by Priceline.com. The traveler him/herself must notify the hotel of any flight timetable change which will result in late arrival at the hotel.

The information given on Barakeh Travel.com website is provided by the hotel supplier. Pictures presented on the website do not necessarily have to conform to the actual reserved accommodation. Barakeh Travel accepts no liability in regards to any errors in pictures or text as well changes in information provided by the supplier. We recommend the traveler to always form their own opinion of the hotel's standard.

Star ratings are used as an overall assessment of hotel services and facilities. note that this is an international assessment that may differ from the generally known national standard.

Click here for full terms and conditions

Travel Insurance

Barakeh Travel.com's travel insurance section is arranged in cooperation with AIG Travel Guard. Therefore, if you have purchased travel insurance to insure your life, baggage and medical needs while booking a trip with us, you are required to check, read and understand the terms of the insurance program and the details of coverage as offered by our travel insurance partner. Barakeh Travel.com is not liable for the insurer's terms and conditions related to your claim to reimbursement under the travel insurance program.

Click here for full terms and conditions

Supplier rules

You agree that Barakeh Travel partners with suppliers such as airlines, airports and companies offering travel services. You also agree that these suppliers have their own terms and conditions which are applicable to your reservations made using our services.

We ask that you carefully go through the terms and conditions of every supplier that you link through our website, as they may be different from us.

Online booking service fees

Barakeh Travel charges a service fee for online booking of itineraries on our website. This is applicable to all passenger-type tickets (adult, child or infant) and all trip-type tickets (one way, round trip, multi-city trip) per traveler. You agree that this fee is nonrefundable and that we may revise it from time to time.

Airlines' 'Frequent Flier Reward Policy

Airlines offer reward mileage to passengers on the booking of flights as per their own frequent flyer reward programs. Airlines' policies are out of our terms and conditions. It is highly recommended to check the frequent flier reward policy with the airline or airlines that you have booked a trip with.

Customer Requests for Meals, Seats, Bassinets & other Special Services

We respect your right to request for a specific meal, a seat of your choice, bassinet for your infant, and any other special service on board. Our travel specialists process your requests with the airline or airlines. The requested meal or seat or bassinet or any other onboard service can be confirmed only by the airline. Airlines reserve the right to confirm the requested special service, and revise the special in-flight service policy at any time, without notification. Barakeh Travel.com does not guarantee confirmation of your request for any special service by the airline. You are requested to check confirmation of your requested service (meal, seat, bassinet, etc.) with the airline directly.

Customer identity verification

To use our service, you must be properly identified and established as a genuine client. Thus, we have a stringent customer identity verification process as one of our terms of service. After booking an itinerary, we will send you a UCCF Form, an important step required to verify your credit card ownership, avert the misuse of such credit card, and ensure secure online transaction. We ask that you fill the UCCF form and email it back to help@BarakehTravel.com or upload it to Barakeh Travel's Facebook messenger. You must do so with an uploaded photocopy of your credit card's front and back sides, as well as a photocopy of your driving license or Passport as a valid ID proof.

If we do not receive the above-mentioned documents within 12 hours of booking an itinerary, the booking will automatically be cancelled.

E-ticket delivery

Barakeh Travel will send the e-Ticket for your booked itinerary (once it is generated) to your email address. We ask that immediately contact Barakeh Travel if email delivery of the e-Ticket fails due to some technical error.

If you fail to receive a confirmation email within stipulated time after successful payment verification, it may mean that we have not issued the ticket yet. You must give an allowance of 24 hours for the issue of an e-Ticket. You may however cancel the booking without invoking any cancellation fee if you are in a hurry. You agree that Barakeh Travel in this case shall not be liable for any loss or damage that you suffer as an outcome of the delay in issuance of the e-Ticket.

Baggage policy and fee

You acknowledge that airlines have different baggage allowance for checked baggage and cabin baggage. You also agree that airlines may apply baggage fees subject to the number and weight of checked bags, and that such baggage fee is directly payable to airlines. We recommend that you check the baggage allowance policy of all of the airlines that you are scheduled to travel with. Two or more airlines, involved in a connecting flight, may well have different baggage policies and fees, so you should check with the relevant airlines before purchasing or making a connecting itinerary.

We also recommend that you go through the list of prohibited and accepted items under the baggage policy of each involved airline.

Duplicate Bookings

If the same itinerary is booked twice on the name of the same traveler, cancellation or refund against cancellation is not guaranteed after confirmation (ticketing) for the second booking which is duplicate. We can process your 'cancellation' request with the operating airline, but it is subject to the airline's policy, which is out of our control. Usually, neither cancellation nor refund is entertained for non-refundable tickets. Do not make flight booking with more than one travel agency, which might cause a duplicate booking. Duplicate booking may cause a cancellation in your booking, which you may lose your whole booking.

Human Error in Booking & Ticketing

"To err is human". However, any mistake in the booking or ticketing of reservations is inexcusable. If an agent unknowingly makes a mistake in the booking or ticketing of your flight, you are expected to contact us within 24 hours of receiving the booked itinerary details or e-Ticket so that we can do our best to correct the mistake at the earliest. We will not be able to correct the error post 24 hours. If the booking is cancelled due to the mistake, we are committed to reimbursing a maximum of the service fees for the booking and providing a coupon worth $50 which you can redeem during the next booking with Barakeh Travel.com within 12 months.

Itinerary Reconfirmation

You are responsible to review and reconfirm the itinerary details (including passenger name, travel dates, departure point, arrival destination, travel class, flight number, airline number, scheduled departure time, meal type, etc.) for the itinerary that you have booked on our website Barakeh Travel or through our customer service. If you find any difference in the details which you have provided during the booking, do contact us within 4 hours of the booking. If case of your failure to review and reconfirm the details within the stipulated time, the booking will be considered acceptable to you, without any liability on our part.

Discounts and promos

Barakeh Travel from time to time offers customers coupons and promotions. You agree that such coupons and promotions are valid only for a limited time. We reserve the right to out rightly cancel or adjust coupons at any time and without any prior notice. You agree that:

  • Some coupons and promotions are only valid for bookings done online on our website.
  • The coupons have no cash value and are non-transferable.
  • Coupons are applicable to few of the itineraries only.
  • Coupons are void if restricted or forbidden by law.
  • You may not use coupons for already discounted itineraries.
  • The coupon is valid only for new bookings and shall not apply to other services such as Insurance, Cancelation and Changes to the booking.
  • You may not combine two coupons or a coupon and a discount for use on one itinerary.
  • The promotions and coupons are limited to one per customer.
  • The coupon discount or value may be subtracted from the return credit if you cancel a booking purchased with a coupon.
  • If we accept a coupon which at a later date is found to be incorrectly applied, we may decline the transaction.

Hotel cash-back

Barakeh Travel.com also offers select customers a hotel cash-back. You agree that this cash back program is eligible for customers who submit the cash-back form only. If you fail to submit the correct form on time, you forfeit any right to earn any commissions on your hotel stay.

You also agree that Barakeh Travel.com has the right to approve or reject any submitted forms to obtain the commission mentioned in the program. We also reserve the right to discontinue this program at any given time.

To be eligible for the Hotel cash back, you must be USA residence, you must have a valid USA address filled in the form, and you must have booked a minimum of three nights at a selected hotels. You must be 18 years or older.

Please note this cash-back program is provided from Barakeh Travel.com only, and not to include any hotels, hotels' supplier, or any third vendor.

You must submit the hotel cash-back form 24 hours after you complete your hotel booking online on Barakeh Travel.com. Our staff will save your form securely for a later review. Once, you complete your hotel stay, our staff will contact you to verify the address to where the check will be sent. Please note that the check will be sent only to the address and name provided on the form. If there is any change of address, you must submit additional documents to prove that you are the same person who made teh purchase.

Our secret deals

At Barakeh Travel, it is our policy to display itineraries without revealing the exact departure time, or arrival time. We also may not disclose connecting airports and the airline marketing these itineraries. When you use our services, these other conditions will apply:

The departure and arrival time shall be designated as a two-hour time range. We will disclose the exact time upon confirmation of the booking.

We shall display connecting airports as layovers, and disclose the connecting airport information upon confirmation of the booking.

The airlines considered and displayed as Major Airlines are Air Canada, Air Mexico, Air Franca, British Airways, Alitalia, Delta Airline, Cathay Pacific, Etihad Airways, Emirates, Lufthansa, KLM, Austrian Airlines, Swiss International Air Lines, Saudi Airlines, Qatar Airways, and United Airlines.

You are responsible for checking baggage allowance, change and cancelation penalties, airline policies for the itinerary, as well as VISA restrictions the within twelve hours of receipt of our confirmation email disclosing airline, departure and arrival times and connecting airports.

You may cancel your itinerary for free within 12 hours from the time of booking, as long as it falls within the working hours of 8am – 7pm central time.

Multiple airline itineraries

You hereby agree that a different set of fare rules, baggage allowance, and refund policy will apply to your trip (with each airline) if there are two airlines on the itinerary in terms of one-way trips, or more than two airlines on the itinerary of your round or multicity trip. You acknowledge that each airline has its own service policy for flight schedule changes and cancellations. If any involved airline changes the flight schedule or cancels the flight, the other airline scheduled to operate the return or connecting flight will not be liable to reschedule your itinerary or consider a refund. You are obligated to check and confirm to the terms and conditions of every airline involved in the itinerary of a connecting, multicity or return trip.

Responsibility

You will under no circumstances hold Barakeh Travel.com liable for flight schedule change, flight cancellation, or poor inflight service on part of an airline(s). You acknowledge that Barakeh Travel only works as an agent of specific airlines and books flights on their behalf. We are not accountable for any loss or damaged experienced during and after the flight.

Chargeback and credit card disputes

By accepting our terms and using our services, you agree not to dispute airfares, service fees, airline penalties (for cancellations), exchange fees (for change of date), and fare adjustment (in case of fare differences) debited from your credit card.

We ask that you notify us ASAP if you booked a trip on our website but do not receive any notification of the booking.

If you will like to question any fees billed on your credit card, we ask that you reach us through email or telephone before contacting the credit card company.

By this agreement, you are required to pay back the entire amount of the chargeback and a $250 penalty if you claim a chargeback on non-refundable airfares, booking cancellation fees, service fees or fare adjustment that has already been billed on your credit card in compliance with the airline policy and our Terms of Service.

You will be liable for expenses for legal proceedings that we initiate in order to recoup loss, if the chargeback that you have claimed is found to be fake.

In the rare event that you get charged twice due to technical errors, we ask that you bring this to our notice ASAP instead of making a chargeback claim. Raising a chargeback in such cases of technical flaws may lead to booking cancellation. We pledge to resolve the issue at the earliest time possible and credit your account with any additional money.

User account termination

We may freeze or terminate your account temporarily or permanently in the event of breach of security and infringement. If we find you to be in breach of our non-infringement policy, we may, in our sole discretion, decide on termination of your account.

Fraudulent booking

Although we have deployed a fool-proof customer identity and credit card verification process to ensure genuine bookings, we may not always be able identify customers as genuine owners of credit cards. You may not hold us liable for any refund for fraudulent booking, if someone uses your card to book a trip(s) on our website.

Foreign entry requirements

For customers traveling to a foreign destination, it is your responsibility to make sure that you have legal travel documents including visa and a passport, in compliance with foreign entry requirements. Barakeh Travel.com has no specific knowledge of foreign entry requirements and travel documents and has no obligation to equip you with information about the same. Always check and review all advisories, preventions, and warnings issued by the governments of international destinations before booking your travel.

Airline policies

We have no role in airlines' decision regarding flight cancellation and flight departure schedule change. You are required to check and confirm to the relevant airline's terms of service., we will however notify you of flight cancellations and schedule changes at the earliest. Barakeh Travel.com will not be held liable, in case if we don't inform you about flight cancellations or any schedule change.

If the airline alters scheduled flight time on departure day or cancels your flight four hours before departure, we may apprise you of the situation by sending a notification alert to your email. For flight types and itinerary types that are not refundable against flight cancellation within four hours prior to the planned departure, we will not accept your request for refund. We therefore recommend that you check your scheduled airline's website for its refund policy.

Airlines may change flight schedules anytime. If this happens 90 minutes before your departure, you should contact the airline for cancellation and refund. We bear no responsibility for refund in this case.

If there is a delay or cancelation regarding a connecting flight at the layover airport due to any operational issue with the airline, Barakeh Travel shall not be responsible for refund.

You agree that a booked itinerary shall not be regarded as confirmed until it is ticketed. You also agree and acknowledge that airlines sometimes revise the fare of ticketed itineraries, and Barakeh Travel shall not be liable for the fare revision.

Hajj & Umrah

The responsibility of BARAKEH TRAVEL, as the tour operator and their agents are limited BARAKEH TRAVEL, located at 7219 w 103rd st Palos Hills IL 60465, acts only as agents for the pilgrims (Hajj & Umrah) in making arrangements for the airlines, hotels, buses or any other services in connection with the performance of their Hajj and Umrah and assumes no liability whatsoever for injury, damage, loss, accident, delay or irregularity which may be occasioned either by reason of defect, through the acts or defaults of any company or person engaged in conveying pilgrims or in carrying out the arrangements of the tour, or as a direct or indirect result of acts of GOD, dangerous incidents in the air, sea, land, fire, breakdown of machinery of equipment, acts of governments or other authorities de jurs or de facto, wars, whether declared or not, hostilities, civil disturbances, strikes, riots, theft, pilferage, epidemics, quarantines, medical or customs regulations or from any loss or damage resulting from improper passport, visas or other documents.

BARAKEH TRAVEL will accept no responsibility for loss or additional expense due to delay or changes in schedule or other causes. BARAKEH TRAVEL shall not be liable, or responsible for any; inconvenience, loss, damage or injury arising in connections with such services. BARAKEH TRAVEL shall not be responsible for the failure to follow instructions including but not limited to check-ins and delays. It is the responsibility of the airline to determine exactly what procedure will be followed. The policy chosen by that carrier shall be based on their procedure and shall not be the responsibility of BARAKEH TRAVEL and its affiliates. They will also not be responsible for any person (s) missing and part of the program due to his negligence or delay or absenteeism for any time during the tour and will not be responsible for any additional expenses for the participant to rejoin the tour. Moreover no changes or upgrading in the chosen program will be honored after departure as well as no refund will be given for any services rendered unutilized.

Reservation / Deposits: A deposit of $2,000 is required for reservation. Full payment is required 90 days prior to departure.

Maulim Draft/ Hajj fee: are additional and not included in any package/ programs also there are some optional fee/ charges please call Barakeh Travel for details.

Cancellation: All cancellations must be in writing. Cancellation from registration date till 90 days prior to departure will be subject to $1000/ person, from 85 – 40 day prior to departure will be $1500.00/ person. Any cancellation received less than 45 days from departure date is non-refundable.

Document Processing & Handling: Barakeh Travel Group is a private company. We are not associated with any US or foreign government offices or Embassies. We are not responsible for the granting or denying of documents. We are not responsible for the delay or damage of documents due to any consulate or other government office. We will use DHL or FedEx to return your documents unless you send us a completely filled out label on the carrier of your choice to use for the return. We are not responsible for any delays or damages due to Federal Express or any other delivery service. We are not responsible for delays or damage due to natural disaster, building maintenance failure, city infrastructure failure or any other acts that are reasonably beyond the control of Barakeh Travel Group...

Barakeh Travel.com's hajj section is arranged in cooperation with almanasik.com.

The information given on Barakeh Travel.com website is provided by the hajj supplier almanasik.com. Pictures presented on the website do not necessarily have to conform to the actual reserved accommodation. Barakeh Travel accepts no liability in regards to any errors in pictures or text as well changes in information provided by the supplier. Barakeh Travel accept no liability for any unsatisfactory during the hajj program. We recommend the traveler to always form their own opinion of the hajj standard. Note that this is an international assessment that may differ from the generally known national standard.

Click here for full terms and conditions for Almanasik.com

Links to third party sites

For the convenience of users, Barakeh Travel may provide links to websites of airlines, other companies, e-commerce websites and other third party sites. You may not take the existence of such links as a commendation of the procedures, content, products and/or services, of that third party website, except we specifically state so. All users make use of other third party sites at their own risk. We therefore recommend that you check third party website’s terms and conditions of use before using them.

Controlling law and jurisdiction

This agreement is made and entered into by the parties in accordance with the applicable laws of Illinois, without regard to its conflict of law provisions or your actual state or country of residence. The Courts at the state of Illinois shall have exclusive jurisdiction in any proceedings arising out of this agreement.

This agreement denotes the complete agreement between the user and Barakeh Travel. If any term of this agreement is held by any capable court or authority to be invalid partly or in full, the validity of the other terms of this agreement and the remainder of the affected term shall be unchanged and shall remain effective.

Our right to refuse/terminate service

Barakeh Travel.com has the right to refuse users service at any time and without notice, for whatever reason. We will exercise this right when you misrepresent facts to us while making flight or hotel reservations. We reserve the right to cancel your booking in case of any default on your part, or if your request for booking a trip is found to be unauthorized. You may not hold us liable for any loss in the event of cancellation.

If we find you to contravene airline’s strictly forbidden practices such as back to back ticketing, hidden city ticketing and no shows, we may cancel your booking with the relevant airline. No request for refund is acceptable in this case.

We have the right to terminate your reservation under circumstances such as incorrect fair display, fair errors, inefficient payment system, issues with the booking page, etc.

We may accept your request for refund against cancellation or offer you alternative options in this case if your ticket is refundable.

Disclaimer/limitation of liability

The barakeh travel.com website is provided on an “as is” basis only. We therefore make no representations that it will satisfy your expectations or meet your requirements. You may be unable to browse the site and/or use some parts of our services if your computer/ browsing device does not support encryption.

Since the site is gained access to through the world wide web, which is autonomous of us, your use of the internet is solely at your own hazard and subject to all appropriate country and international laws and restrictions.

We do not make any warranties or representations of any kind, direct or implied, regarding the operation of the site or the content, information, or materials, displayed on the website.

We disclaim all warranties, express or implied (including, but not restricted to implied warranties of merchantability and fitness for a particular purpose) to the full extent permissible by applicable law. We shall bear no liability for any loss/damage (be they direct, secondary, related, penal, or far-reaching) in connection with your use of this site.

We will not have any liability to you or a third party for any condition/event brought about by events beyond our control that may cause services to be late, disrupted, or debased; any injuries, losses or damages of any kind arising in connection with, or as a result of, using barakeh travel.

We will not have any obligation to you or any other individual, for any matters outside our control; or any unforeseeable misfortunes or harms.

Nothing included in these terms is intended to exclude or limit any legal responsibility for death or injury arising from carelessness, deception, or any other liability which may not be restricted or exempted by law, or aimed at affecting your statutory rights as a consumer.

In the event that certain applicable law does not allow the limitation of liability set forth above, this limitation of liability will not apply to you.